Premier Lifeline: the National Christian Helpline is a confidential telephone helpline offering a listening ear, emotional and spiritual support from a Christian perspective, prayer and signposting
Premier Lifeline is open 9am to midnight every day of the year. Our telephone number is 0300 111 0101 (Landline Rate - included in call packages where landline calls are included). If you would like someone to talk to and pray for you, give us a call.
Premier Lifeline supports thousands of people every month and in June 2013 took its one millionth call.
Currently, Premier Lifeline operates 15 hours per day, 7 days a week throughout the year and has 180 volunteers supporting thousands of people a month who are in need. Over the last year we have received 152,000 calls from people in need.
Premier Lifeline is committed to offering a first class service and in the past has achieved the quality standard awarded by the Telephone Helplines Association and the Mental Health Helplines Partnership.
In July 2013 Premier Lifeline entered into a call-sharing partnership with four other Christian Helplines (Crosslines in Plymouth, Coventry, Hull and Scunthorpe), and launched The National Christian Helpline with our new shared number: 0300 111 0101. This is a non-geographical number charged at the standard landline rate and is included in call packages which include calls to landlines.
Premier Lifeline is affiliated to several professional bodies, including the Christian Helplines Association (CHA), Christian Healing UK (CHUK), and is part of the community of The Helplines Partnership (THP).
A vision for the future
Demand for the Premier Lifeline service is significantly higher than our ability to respond, and is growing.
Therefore, we are seeking to increase the number of dedicated, fully-trained volunteers who can be there for people in need, so that we can answer all the calls that come in.
· To recruit volunteers to answer the calls
· To recruit staff to train and support the volunteers
· To raise funds to support our developing work
Our vision is to develop a truly National Christian Helpline service which is available to those who need us 24/7, 365 days of the year.
In order to achieve this, Premier Lifeline needs your help:
Please support Premier Lifeline so it can continue its vital work with the lonely, isolated, distressed and those spiritually in need, in whatever way you can.